I have a Acer E5-571-58CG laptop. It charges fully. When I unplug the laptop, it shuts down in 3 seconds, then restarts fine with normal battery life. It may shut down 2 or 3 times then it works fine. This started happening recently-no hardware changes, but I did a system restore recently. I restored it to about 3 days and it worked fine then. Not sure if these are related.
I found the following errors under eventviewer (listing relevant errors).
Critical errors: Kernel-power ID 41 (task category 63) and ID 142 (task category 173), HAL 13 (task category none)
-gives following 3 messages: (1)The system has rebooted without cleanly shutting down first. This error is caused because the system stopped responding and the hardware watchdog triggered a system reset., (2)The system watchdog timer was triggered., (3)The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Warnings: Kernel-processor power, ID 37 (task category 7) where it says speed of processor is being limited by firmware.
I hope this is an okay section to ask this! Thanks for any advice!
I found the following errors under eventviewer (listing relevant errors).
Critical errors: Kernel-power ID 41 (task category 63) and ID 142 (task category 173), HAL 13 (task category none)
-gives following 3 messages: (1)The system has rebooted without cleanly shutting down first. This error is caused because the system stopped responding and the hardware watchdog triggered a system reset., (2)The system watchdog timer was triggered., (3)The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Warnings: Kernel-processor power, ID 37 (task category 7) where it says speed of processor is being limited by firmware.
I hope this is an okay section to ask this! Thanks for any advice!