Laptop stars automaticly and turns off

[Arman_111]

Hi, i was going to restore to factory reset my laptop. For a while it was stuck at 66% so i took out my battery and plugged it back. Now the laptop start and shuts down after around 5sec autommaticly and it repeats. I don't know what's happending and i also do not have so much knowledge about laptop. Can someone help me or tell me what the promblem is? Please?

I have never ever had a promblem with laptop. The model is HP 15g030so

 

[Laptop_Nerd]

Hi,

Do a hard reset first, remove the battery and AC adapter then press and hold the power button for 20 seconds. Plug just the AC adapter and run the Factory Reset again with your laptop without the battery in it. You can just put the battery back in once the entire process had completed. Lastly, try and use a System Recovery disc that should come with your laptop when you bought it because the built in image might had been damaged already.