Laptop suddenly can't run any video, games, or any online streaming

JuvenR

Estimable
Dec 31, 2015
1
0
4,510
My laptop was fine, there was no external damage nor virus, but suddenly, anything related to moving pictures won't work, from videos to games just won't run. Everytime I clicked a program to run it, there will only be black screen, then I would have to open the task manager, and found the program "not responding". I really don't understand why this could happen, so please help me.
P.S. Browsers still work, opening pictures still work, but videos and games (so far I've only identified these 2 types of programs not working) won't run, it will just be "not responding"
 
Solution
Hi,

Start by uninstalling/reinstall the graphics card driver of your laptop.
- Go to Device Manager and uninstall the graphics card driver.
- Do the same in Programs and Features, uninstall any software related to your graphics card.
- Next is to download and install the latest graphics driver from the manufacturers site (NVIDIA or AMD).
- Once installed reboot your laptop for all the changes to take effect.
- After the reboot do test your laptop again and see if the same problem will persist or not.
- If it does please do uninstall/reinstall those programs that you've identified that will crash or will not respond.
Hi,

Start by uninstalling/reinstall the graphics card driver of your laptop.
- Go to Device Manager and uninstall the graphics card driver.
- Do the same in Programs and Features, uninstall any software related to your graphics card.
- Next is to download and install the latest graphics driver from the manufacturers site (NVIDIA or AMD).
- Once installed reboot your laptop for all the changes to take effect.
- After the reboot do test your laptop again and see if the same problem will persist or not.
- If it does please do uninstall/reinstall those programs that you've identified that will crash or will not respond.
 
Solution