Question Laptop won’t start

Nov 5, 2020
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Hello
I’ve a problem with my laptop MSI GT72 2QE Dominator Pro 1st gen
CPU: I7 4890 HQ
GPU: Nvidia Gtx 980M
My laptop was working without any problem this morning but when i wanted to start it again after few hours but it wasn’t starting or when i was playing or surfing on the internet it was shutdown my laptop. Had this problem few times but mostly after disconnecting and reconnecting the power supply was fixing it. I’ve already checked the power adapter with my multimeter and still get the needed supply 20V with it when it’s not connected to my laptop. When I connect it to my laptop the led on the power adapter turns slowly off and doesn’t start my laptop. I’ve checked the power adapter again and now it’s showing nearly 0V

Thanks in Advance for your answers
 
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