Lenovo IdeaPad 320s suddenly shut down and wont turn on again

Janardana

Commendable
May 6, 2016
3
0
1,510
I came back from school today and I set up my laptop on my desk as usual. I plugged in everything I usually would as well like an external hard drive, the power cable, an hdmi cable to an external monitor, and a USB-C dongle that connects my keyboard, mouse and headset together. After I plugged in everything, the computer suddenly made a small click noise and would abruptly shut down. I've tried pressing the power button several times, I tried pressing the NOVO button aswell. What could be wrong with my laptop? Should I bring it to the lenovo center?
 

stevenjemint

Proper
Aug 13, 2018
61
2
110
The click could have been a Power Supply protection, maybe one of the things you plugged in shorted the system.

Try this -

Remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
 

Janardana

Commendable
May 6, 2016
3
0
1,510

Thanks for the reply!
Unfortunately I can't follow this suggestion as the battery is built in and can't be taken off. Do you have any other ideas?
 

Janardana

Commendable
May 6, 2016
3
0
1,510

Thank you for the reply!
I have tried holding the power button down for 20 seconds but all it does is the power button lights up for about a minute before turning off again. Does this mean that the laptop is not dead and is still recoverable?