Lenovo Laptop won't turn off

Nov 21, 2018
2
0
10
0
Hi, I'm currently using a Lenovo "ideapad 320" and I was watching youtube when my keyboard suddenly stopped working. The power button didn't work and still doesn't. I thought a way to fix it would be turning it off. Well, my mouse still worked so I clicked shutdown on the Windows icon and now it's in a loop of loading. It bluescreened once last night but I didn't see the error message. It's been loading for roughly 13 hours now. Please help
 
Nov 21, 2018
2
0
10
0
Update : I just turned off the computer and it said Windows couldn't restore so its going back to the point where it last worked. It's on attempting repairs right now. Any suggestions to help troubleshoot this if it gets stuck on Attempting Repairs?
 
Thread starter Similar threads Forum Replies Date
SamDDG Laptop Tech Support 1
Tafida Laptop Tech Support 3
TadeleD Laptop Tech Support 1
S Laptop Tech Support 2
V Laptop Tech Support 12
P Laptop Tech Support 1
C Laptop Tech Support 4
P Laptop Tech Support 1
S Laptop Tech Support 0
ShravanM Laptop Tech Support 10
Roger- BiTNET Laptop Tech Support 2
Loreeeh_ Laptop Tech Support 9
nerdyotter Laptop Tech Support 0
I Laptop Tech Support 1
9amk Laptop Tech Support 1
D Laptop Tech Support 0
Zubinm Laptop Tech Support 1
Zenalt Laptop Tech Support 0
ITweeks Laptop Tech Support 5
jubitu8 Laptop Tech Support 0

ASK THE COMMUNITY