Question Lenovo Think Pad Seagate External HD not showing up?

lapko33

Estimable
Mar 3, 2015
1
0
4,510
0
Hi all,

I received a brand new laptop, Lenovo Think Pad T480s. I have two external hd. Both of these HD work on my coworkers exact same model laptop. They also work on my desktop cpu at home, But they do not show up on my laptop. Nothing is listed under my pc.

The usb ports on my cpu DO recognize my mouse and flashdrives, so I know they work. I called Lenovo who said it is a Seagate problem. I then called Seagate who said it is a Lenovo problem.

I was hoping someone here can help me.

When I go to My PC the external driver does not show up. I went to device manager and tried updating ever drive. Everything says it is up to date. I went to disk manager and only thing that is listed there under volume is

Window C
(disk 0 partition 1)


The external drive lights up and I can hear and feel it spinning inside when it is plugged in.

Is there anything else I can try to do to get the external drive to work?


Thanks for your help!
 
Thread starter Similar threads Forum Replies Date
H Laptop Tech Support 1
nox4 Laptop Tech Support 0
eslam0stafa23 Laptop Tech Support 1
R Laptop Tech Support 0
GISdude Laptop Tech Support 4
ionutdragos Laptop Tech Support 1
FirbossX Laptop Tech Support 0
botasky Laptop Tech Support 1
Psychedelico Laptop Tech Support 4
nivedn3 Laptop Tech Support 0
Ruve Laptop Tech Support 2
H Laptop Tech Support 0
C Laptop Tech Support 1
K Laptop Tech Support 0
K Laptop Tech Support 2
Sandis2003 Laptop Tech Support 0
M Laptop Tech Support 0
J Laptop Tech Support 1
Jayaraman K Laptop Tech Support 1
R Laptop Tech Support 5

ASK THE COMMUNITY