locked samsung galaxy Y

dremmah

Estimable
Aug 20, 2014
3
0
4,510
0
My daughter's samsung galaxy y is locked and needs gail account details to unlock BUT she desn't have a gmail account. Please help as she doesn't want to los her photos.
 

hang-the-9

Titan
Moderator


Do a full factory reset on the device. Will wipe all the data on the internal card so hopefully things were backed up somewhere or saved to an external card.
 

dremmah

Estimable
Aug 20, 2014
3
0
4,510
0
Thanks - I've tried account recovery with Google but they don't seem to have any record of an account with her details.....any other suggestions??
 
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