looking for help

[sandra_2010mom]

Please help!! Had to do factory reset because my volume stopped working(except with earplugs) I cannot recover photos or contacts because I couldn't remember my g-mail password. Is there any other way to retrieve all these? Please help!!! Thanks...

 

[rgd1101]

If you sync the photos and contact to your google account. they will be there, if not, they are gone when you factory reset the phone