Looking for solution

morenograce968

Prominent
Dec 13, 2017
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510
While my friend calling me, I been shock because my phone is unexpectedly off, unfortunately I can't use it properly because my phone is on but it's black screen
What should I do?
Guys Please help me
 
Solution
If phone is dead, need to replace it or get it repaired. If the screen is black, just replacing the screen may fix it, but if it was shutting off before this, it may be an issue with the system board or memory chips.