Lost my email account

Lewis Birkett

Estimable
Sep 11, 2014
3
0
4,510
I don't know if it is to do with security (I check email on my laptop which apparantly has some spyware but nothing happened till now). My email and password have always been on autofill but last week I tried to login and it said incorrect name or password so I can't access my emails at all. I signed up on talktalk (but I log in through aol because they merged). I have noticed some weird stuff in my emails but I don't know if I've been hacked or it's an aol problem. I tried messaging support on social media but no reply, I can't call support number because my phone doesn't recognise it. It's nothing I've done, I've never changed my email or password ever and I don't know where else to go with this because there is no help for me

I'll talk about the suspicious things in my email. I have been getting delivery status notification failed sent to me about emails I never sent to, and whenever I login all my emails show as unread besides the ones I got since I logged in even though I never read the majority of my emails because it's 90% spam
 

ST0RM91

Estimable
Dec 15, 2015
20
0
4,570


Please at least try by yourself first. That took me all of 2 seconds on Google to find a number that was UK based for general customer service.


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http://help2.talktalk.co.uk/email-0

http://help2.talktalk.co.uk/how-do-i-reset-my-email-password-0
 

ST0RM91

Estimable
Dec 15, 2015
20
0
4,570


AOL is a subsidiary of TalkTalk.

Their website specifically has a help section for talk talk email accounts, I linked to it above but you don't appear to be actually reading it... No one is going to recover your email address for you, please contact your provider using the details I've given you or even post on their dedicated forum to get help from their staff.

The contact number on that link (email support) is identical to the one I originally showed you.