Solved! McAfee drive encryption fatal error failed to read registry file

[acrubin]

I have an HP Folio 9480m laptop. While travelling, the power died while I was logged into my works security settings. Whe I attempted to power my laptop back on I get the following error: McAfee Drive encryption fatal error failed to read registry file. I ran diagnostics on the hard drive and it passed but nothing seems to resolve the issue. Does anyone have any experience with this?

 

[Saga Lout]

My only suggestion is to contact McAfee and prove your ownership of the laptop and the data and they may take remote control and fix the Registry.

I'm assuming the programme comes with some form of account and that's how you can prove who you are.

 

[Saga Lout]

What did it actually failed in? Has it encrypted files or is it refusing to decrypt them so you can work on them?

Do you have a recent backup to which you could revert? System Restore might be useful depending upon the encryption status.

 

[acrubin]

I have McAfee Drive encryption on my laptop that I must log into before accessing my desktop. My laptop has encrypted files. I don't have any sort of back up. I can't even run the computer in safe mode.

 

[Saga Lout]

My only suggestion is to contact McAfee and prove your ownership of the laptop and the data and they may take remote control and fix the Registry.

I'm assuming the programme comes with some form of account and that's how you can prove who you are.