Microphone not being recognized on msi gt70 windows 10?

thelight01

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Mar 27, 2016
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I bought a cloud core headset microphone for my laptop. I have tried all the normal fixes and already confirmed it works immediately on another laptop. When I put it in the microphone slot it recognizes it because the volume level changes on the microphone slot but a separate headset indicator does not show up. Also when i put in line in there is a green check mark but the volume does not go up or down. it does not work. I have tried disabling all the settings, Changing all the volume levels, going into the volume levels in dota 2, skype, windows 10, realtek, uninstalling the sound stuff in windows, and nothing. The microphone in the laptop kind of works but it is too quiet to use so I bought this. Does anyone have any ideas what I can try next?
 
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