I bought the the orginal program mIcrosoft Office 2010 pro as a download from Microsoft partner DigitalRiver. I also purchased the backup DVD program disks. Last time I had the same issue and Microsoft had to issue me new keys. This time I got to install but it will not activate and the option to activate over the phone is grayed out. I looked up a solution on the internet and was led to Microsoft's site mentioning this exact error and they said the cause is a regedit key is not allowing it to activate. So I downloaded their little MS Fix It Tool and I ran it, and restarted my PC and I still get the same issue. Is there a work around or a crack that will remedy this issue?