Question MSI GP60 keeps looping restart after "msi" logo and windows loading screens

Mar 23, 2020
1
0
10
0
MSI GP60 laptop.
Intel Core i7-4700MQ processor
Nvidia GeForce GT 740M / 2GB DDR3

Let me first off say that I am not tech savvy at all. So lamens terms are necessary.


My laptop was acting "weird", internet screen would blink black periodically and the whole machine would randomly shut down, with the power light on orange.

I thought I would factory reset it, seeing as I wasn't concerned with the files as much as I am with the overall performance of the laptop.

Every attempt made to reset the laptop through the settings resulted in "Unable to make changes to this computer" error messages.

Then finally, after the last attempt, the laptop is stick in an endless loop that starts at the "MSI" logo screen, with the DEL, F11, and F3 options (only F3 WILL NOT WORK) and then the windows logo loading screen where I know those dots should appear, but there are no dots, instead the laptop shuts off and starts the cycle over again.

I have no idea what to do now. Any help would be extremely appreciated.

 
Thread starter Similar threads Forum Replies Date
B Laptop Tech Support 1
berypurda Laptop Tech Support 4
H Laptop Tech Support 1
L Laptop Tech Support 1
R Laptop Tech Support 1
Z Laptop Tech Support 3
S Laptop Tech Support 1
P Laptop Tech Support 2
L Laptop Tech Support 1
F Laptop Tech Support 1
S Laptop Tech Support 1
S Laptop Tech Support 2
K Laptop Tech Support 6
M Laptop Tech Support 5
M Laptop Tech Support 12
W Laptop Tech Support 4
M Laptop Tech Support 3
J Laptop Tech Support 8
C Laptop Tech Support 1
U Laptop Tech Support 1

ASK THE COMMUNITY