my 4 year old grandson used my tablet to play games he downloaded from the Internet for free. when he finished I turned it off

[regular_1]

my 4 year old grandson used my tablet to play games he downloaded from the Internet for free. when he finished I turned it off

 

[regular_1]

I need to do a hard reset on my samsung 10.0 tablet. Verizon will not help me or replace because im no longer a customer.

 

[rgd1101]

see if this help
http/www.tomsguide.com/faq/id-1765863/hard-reset-samsung-galaxy-tablet.html