There are few things you can check when it comes with keyboard issue with laptops.
1. Keyboard settings
- Make sure that the Keyboard language or Region are all set to United States.
- Go to Control Panel and select Region and Language, make sure everything is set properly in each tab
2. Driver issue
- You can uninstall/reinstall the keyboard driver
- Go to Device Manager right click on the keyboard driver and select Uninstall.
- Reboot your laptop and it should reinstall the driver automatically after the restart.
- You can also do System Restore, put it back to an earlier date before your keyboard failed on working properly.
3. Hardware Failure
- If the keyboard is working thru the Onscreen keyboard or using an external that's a...