My Acer one cloud book 14 has a black screen and it won't turn off . how do I fix it ?

Tina_72

Prominent
Jun 27, 2017
1
0
510
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It was working fine yesterday , but today when I tried to use it today the screen was black and it won't turn off
 

mauxie

Honorable
Dec 19, 2013
64
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10,610
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sounds like stuck in sleep mode. push and hold power button to kill it. press power to start up. if It starts, change settings to shutdown
or hibernate from the power button and the windows start button.
 

mauxie

Honorable
Dec 19, 2013
64
0
10,610
19
sounds like stuck in sleep mode. push and hold power button to kill it. press power to start up. if It starts, change settings to shutdown
or hibernate from the power button and the windows start button.
 
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