my alacatel onetouch phone won't turn on it freezes when I press power on and it comes up with a white screen how do I make it

1234smith1234

Estimable
Dec 12, 2014
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Everytime I attempt to turn on my alacatel s'pop phone it it comes up with a white screen saying 'alacatel one touch' but then freezes I've tried everything e.g taking the battery out but nothings working any ideas on how to make it work
 
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