My ASUS laptop can't detect my 1TB HP external

churbndare

Commendable
Feb 21, 2016
1
0
1,510
0
I brought a 2nd hand 1TB HP external before christmas used it couple of times to transfer doc s and pics to, then yesterday I went to connect it to my laptop to add more pics but my laptop can't find it, doesn't show any drive letter [ other USB device's and external's show]. Looked for it in the Device Manager, not there under Disks so in a quandry, any assistance would be appreciated.(running Win 10)
 
Hi,

Here are some troubleshooting steps that may help.
- First test would be to try different USB ports on your laptop and see if it be detected or not.
- Next is to try your external HDD on to a different PC and see if it will work.
- If it doesn't work with a different PC/laptop that means the external HDD is dead unfortunately.
- Do also try a different USB cable that may help as well and make sure it's seated properly.
- If all these will not that means the external HDD is broken already.

Here are more troubleshooting steps you can try.
http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/why-doesn-t-my-1tb-external-drive-show-up-in-my-computer/td-p/1227023
 
Thread starter Similar threads Forum Replies Date
I Laptop General Discussion 1
A Laptop General Discussion 6
A Laptop General Discussion 1
S Laptop General Discussion 2
T Laptop General Discussion 15
Akhil anil Laptop General Discussion 8
P Laptop General Discussion 1
B Laptop General Discussion 1
S Laptop General Discussion 1
W Laptop General Discussion 4
F Laptop General Discussion 1
P Laptop General Discussion 1
Z Laptop General Discussion 6
A Laptop General Discussion 1
R Laptop General Discussion 1
R Laptop General Discussion 4
C Laptop General Discussion 2
C Laptop General Discussion 4
M Laptop General Discussion 1
M Laptop General Discussion 1

ASK THE COMMUNITY