My ASUS laptop now needs Password

[skid lee]

I purchased this ASUS U56E laptop at Office Depot on Jan 7 2012 and I have a work order in my name to prove it. This computer is not stolen, it belongs to me.
From the git go I NEVER used or needed a password to use the ASUS laptop..virtually every day for years...NO Password needed! just as I have been using this old Dell desk top..every single day now since the ASUS laptop crashed without having to log a password.

Fast forward almost 3 yrs.from the date of purchase and the hard drive (seagate garbage) in the ASUS laptop crapped out a couple of months ago.
I found instructions online to repair the hard drive so I tried it.. to no avail so I bought a new one from Crucial and installed it easily...NOW a window appears that wants a password! This is the first time I have seen this password prompt.

My trusted repair guy tells me today that there is just NO WAY that the password prompt appeared for the first time after I installed the new HD..but it did. He says that I HAVE TO HAVE been entering that password every single day I used the computer...but I didnt!

So now I am confused, how do I rectify this situation? The ASUS help line only recomended that they send a "technician" out to fix the problem for $149+ god only knows how much over the $149 Im going to have to spend. This is a bunch of crap...crap I am not authorized to fix but crap nonetheless.

 

[ingtar33]

ok. forgive me for rewriting what you posted but it seems like you glossed over part of the story, and i'd like clarification

your hard drive failed
you bought a new one
??
??
now the new hard drive needs a password

I assume you mean you bought a new hard drive, installed windows again, and now windows is asking for a password?
is that what you're saying happened? or did something else happen after you bought the new hard drive? I need the steps that happened between the purchase of the new hard drive to the point you're getting the password prompt. there is a bunch of stuff that probably happened there. and you'll need to explain it a little better to see if i can help you.

 

[USAFRet]

Passwords don't just appear out of thin air.

What is asking for the password? BIOS, the drive, Windows?

 

[rgd1101]

Crucial hard drive? do you mean ram? or SSD? it is a blue windows asking for password?