I purchased this ASUS U56E laptop at Office Depot on Jan 7 2012 and I have a work order in my name to prove it. This computer is not stolen, it belongs to me.
From the git go I NEVER used or needed a password to use the ASUS laptop..virtually every day for years...NO Password needed! just as I have been using this old Dell desk top..every single day now since the ASUS laptop crashed without having to log a password.
Fast forward almost 3 yrs.from the date of purchase and the hard drive (seagate garbage) in the ASUS laptop crapped out a couple of months ago.
I found instructions online to repair the hard drive so I tried it.. to no avail so I bought a new one from Crucial and installed it easily...NOW a window appears that wants a password! This is the first time I have seen this password prompt.
My trusted repair guy tells me today that there is just NO WAY that the password prompt appeared for the first time after I installed the new HD..but it did. He says that I HAVE TO HAVE been entering that password every single day I used the computer...but I didnt!
So now I am confused, how do I rectify this situation? The ASUS help line only recomended that they send a "technician" out to fix the problem for $149+ god only knows how much over the $149 Im going to have to spend. This is a bunch of crap...crap I am not authorized to fix but crap nonetheless.
From the git go I NEVER used or needed a password to use the ASUS laptop..virtually every day for years...NO Password needed! just as I have been using this old Dell desk top..every single day now since the ASUS laptop crashed without having to log a password.
Fast forward almost 3 yrs.from the date of purchase and the hard drive (seagate garbage) in the ASUS laptop crapped out a couple of months ago.
I found instructions online to repair the hard drive so I tried it.. to no avail so I bought a new one from Crucial and installed it easily...NOW a window appears that wants a password! This is the first time I have seen this password prompt.
My trusted repair guy tells me today that there is just NO WAY that the password prompt appeared for the first time after I installed the new HD..but it did. He says that I HAVE TO HAVE been entering that password every single day I used the computer...but I didnt!
So now I am confused, how do I rectify this situation? The ASUS help line only recomended that they send a "technician" out to fix the problem for $149+ god only knows how much over the $149 Im going to have to spend. This is a bunch of crap...crap I am not authorized to fix but crap nonetheless.
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