My Asus laptop shutdown suddenly and can't be turn on

akmal_AO

Estimable
Oct 27, 2015
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4,510
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My asus a555l laptop suddenly shutdown and can't be turn on. When plug it with the charger,the charging indicator didn't light up. Battery of my laptop can't be remove because installed internally. Can anybody help me solve the problem?
This happen twice.
 
Hi,

Please do try these troubleshooting steps that may help in resolving the issue.

If there's light on the laptop (HDD,WIFI CAPS):
- Do a hard reset, remove the AC adapter then press and hold the power button for 20 seconds. Power the laptop but with just the AC adapter and see if boots up.
- Next is to connect and external monitor if available and see if you'll see any display from it because if you do there could be a problem with the actual display. Do also try to press the Windows key + P at the same time and select Display Only then press Enter.

If there's no light on the laptop:
- Reseat the RAM, remove them all for couple of seconds then put them back in making sure that they are all seated properly.
- Do also try to use another AC adapter or test it using a multi testing if it's supplying enough voltage to power the laptop.
- If all these steps doesn't work you may need to contact ASUS support for a repair if it's still under the factory warranty.
 
Hi,

Please do try these troubleshooting steps that may help in resolving the issue.

If there's light on the laptop (HDD,WIFI CAPS):
- Do a hard reset, remove the AC adapter then press and hold the power button for 20 seconds. Power the laptop but with just the AC adapter and see if boots up.
- Next is to connect and external monitor if available and see if you'll see any display from it because if you do there could be a problem with the actual display. Do also try to press the Windows key + P at the same time and select Display Only then press Enter.

If there's no light on the laptop:
- Reseat the RAM, remove them all for couple of seconds then put them back in making sure that they are all seated properly.
- Do also try to use another AC adapter or test it using a multi testing if it's supplying enough voltage to power the laptop.
- If all these steps doesn't work you may need to contact ASUS support for a repair if it's still under the factory warranty.
 
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