My child’s Lenovo tablet won’t get passed google associated with this account my son don’t remeber email or phone number

Feb 10, 2018
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Lenovo tablet won’t get passed email account associated with is device my son don’t remember any of it I’ve tried to hard reset it even tho it’s in China I had to translate to English but still nothing it seems like it tries but seems me to that same screen like it’s not excepting hard reboot I need help
 
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