Question My earphones are'nt working on my laptop but the speaker does

May 26, 2019
Hi guys!!!Actually when I plug my earphones to my laptop they do not work but the speaker do, i've tried many solutions to fix this but seems to be impossibe.
please do help me if you can:D

LAPTOP: Windows 10
Do the headphones work in other devices? I would check this first, to make sure they aren't the problem.


If your external speakers/headphones aren't working, try the following...

  1. Go to "Control Panel".
  2. Click on "Sound".
  3. Make sure you are on the "Playback" tab.
  4. Click on the device you are trying to fix.
  5. Now click the "Configure" button and follow the prompts. (Be sure you also click the "Test" button.)
  6. Once that is complete, click the "Properties" button.
  7. When you are done with your changes, in "Properties", click "Apply" and then "OK".
  8. Then click "OK", again, on the main "Sound window".

You may also want to try this...

  1. Go to "Control Panel".
  2. Click on "Sound".
  3. Make sure you are on the "Playback" tab.
  4. Click on the headphones (they must be plugged in) to highlight them. Not to open.
  5. Right click on them and choose to set them as the "Default device".
  6. The click "Apply" and "OK".
  7. Now unplug the headphones and right click on the speakers. They should show as the default.
You should no longer get sound from the speakers when headphones are connected.

NOTE: If the headphones don't show in there, right click on the white background of that window and make sure both "Show disabled devices" and "Show disconnected devices" is checked.

Should you still not see the them, right click on the "Speakers", only while the headphones/speakers are plugged in, and disable them (the speakers). This may resolve the issue. Be sure you test that the internal speakers work again, when you unplug the headphones/speakers.

In the end, if the port is the problem, then you may have to consider either having it replaced, getting headphones that work through USB or get a 3.5mm to USB adapter to use your current headphones through a USB port.
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