Solved! My FB hacked, my name changed, have managed to secure it by changing email address that was changed, problem is i can't get into the account still

[Ray Holdgate]

My FB hacked, my name changed, have managed to secure it by changing email address & settting a new password that was changed, problem is i can't get into the account still, been going in circles doing this as it asks for a code from the generator, but can't get a code if i can't access my account coz i've apparently logged in from an unkown browser, i have told FB of this & was told to send a pic of my ID, i did even though my name had been chaged, they mailed me saying i need ID that matches the name, so how can i access my account when i'm prevented in every way possible, its been going on for day's, doing the same thing over & over again, catch my drift? Please help!

 

[rgd1101]

only facebook can help you with your facebook account problem. Sound like you should start a new account