My Hp laptop won't open up the repair settings

amymager

Prominent
Oct 8, 2017
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My hard drive failed and when I went to go auto repair it, it freezes and doesn't open anything up, just a blank screen, but after a few minutes a window briefly pops up and then disappears for good. After when I go to try opening the F11 menu it does the same thing. I don't know what to do, I can't factory reset my Hp laptop
 
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