My laptop stucks at "Starting Wndows" screen. I tried to go Samsung Recovery Solution 5, its stuck on "Please wait..." help

Red_4_

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My laptop stucks at "Starting Wndows" screen. I tried to go Samsung Recovery Solution 5, its stuck on "Please wait..." help
 
Hi,

It may be already a case of a bad HDD but do try these troubleshooting steps that may help.
- Do a hard reset first, remove the battery and AC adapter then press and hold the power button for 20 seconds then try the Recovery process again.
- Next is to reset BIOS to default then try running the Recovery.
- If it would get stuck again, I would run a Recovery again but this time using a System Recovery disc that you can get from Samsung themselves.
 
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