My laptop will not charge help please

Dec 8, 2018
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I have a Dell Inspiron bought brand new in 2013.Itvworks fine if it's plugged in with or without battery. It has a solid white light but will not charge. Please help if u can. Thanks
 
Dec 8, 2018
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Thank s.Do you know why it has a solid white light? It seems that the PC doesn't recognize that there is even a battery in it.Thanks :)
 
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