my laptops keyboard has stopped responding. i didnt clean it or anything, it just wasnt working suddenly when i turned it on.

NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting/reconnecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.
 
NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting/reconnecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.
 
Jun 22, 2018
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How do I uninstall the keyboard driver? Your answer presumes we know how to do that. I am having same issue, thank you.
 
Go into "Control Panel" and "Device Manager". Locate the section for the keyboard and open it. Then right click on the keyboard you are making changes to. Click on "Properties" and then click the "Driver" tab. It is pretty self explanatory after that.
 
Jun 22, 2018
3
0
10
0


 
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