My lenovo ideapad z585 keyboard stopped working

Tymothy

Estimable
Sep 16, 2015
1
0
4,510
0
I was just playing a game and then suddenly my spacebar stopped working and then I restarted it and now my entire keyboard doesn't work and I'm locked out because I can't type my password
 
Hi,

First try to login using the On Screen keyboard that you can find in Ease of Access there's a button on the bottom right for it. If you can't locate it try connecting an external keyboard first and see if you'll be able to login. Once in please do uninstall and reinstall the keyboard driver from Device Manager. Reboot the laptop once the driver has been uninstalled since it will reinstall automatically while it's powering on. Lastly please also do try these steps that might help.
http://www.tomshardware.com/forum/8263-63-simple-free-guide-removing-malware
 
Hi,

First try to login using the On Screen keyboard that you can find in Ease of Access there's a button on the bottom right for it. If you can't locate it try connecting an external keyboard first and see if you'll be able to login. Once in please do uninstall and reinstall the keyboard driver from Device Manager. Reboot the laptop once the driver has been uninstalled since it will reinstall automatically while it's powering on. Lastly please also do try these steps that might help.
http://www.tomshardware.com/forum/8263-63-simple-free-guide-removing-malware
 
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