My RCA tablet will turn on but only stays on the RCA screen with the dogs. Plus the screen goes black every once and a while f

BLBCAT9870

Estimable
May 8, 2015
4
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4,510
My RCA tablet turns on but only to the RCA loading screen with the dogs. The screen goes black for about 5 seconds every once and a while but then goes back to the RCA screen. And nothing works even though the tablet is fully charged. Please Help.
 
Solution
Try restarting the tablet in "Safe Mode" and see if it will load. If it does, then there is a bad app (or few) on the device that needs to be removed.

If that doesn't do it, you may need to try doing a "Hard Reset" of the device. However I would save that as a last resort as it will wipe all your data.

To get into "Safe Mode" please do the following.

1. First turn off the tablet.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.
Try restarting the tablet in "Safe Mode" and see if it will load. If it does, then there is a bad app (or few) on the device that needs to be removed.

If that doesn't do it, you may need to try doing a "Hard Reset" of the device. However I would save that as a last resort as it will wipe all your data.

To get into "Safe Mode" please do the following.

1. First turn off the tablet.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.
 
Solution