My tablet is not working for a longtime

Mar 16, 2019
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1. First, you need to confirm that you are using the charger plug and data cable that came with your device.

2. Secondly, ensure that the ambient temperature of the device when charging is not too high or too low.

3. If the battery is fully charged but the device is not responding, try holding the HOME button + power button for more than ten seconds to see if the device is booting properly.

4. If the original charger plug and data cable do not charge, it is recommended to contact the after-sales service as soon as possible to confirm the cause of the malfunction.

I hope you can get problem solved.
 
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