My tablet won't turn off

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scase84

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Jan 31, 2018
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My samsung galaxy tab 3 is stuck on the start up screen. I've tried doing the factor reset by pushing the power button & volume up button. My problem is the tablet won't turn off so the factor reset didn't work since it was still on. The only way to get it to turn off is to let the battery die. But when I tried the reset when if was finally off it just restarted! Any advice would be greatly appreciated!
 
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