Hi,
Here are some troubleshooting steps that may help in recovering your files.
- While the laptop is booting up, repeatedly press on F8 until it loads Advanced Boot Options and select Safe Mode.
- If it doesn't load Safe Mode do the F8 again and this time select Last Known Good Configuration.
- If these 2 will not work the only way you can retrieve your files is to use your laptop HDD as an external HDD. You'll need to take it out from your laptop get a HDD enclosure and you should be able to get all your files in it.
Here's a sample of a HDD enclosure:
http
/www.newegg.com/Hard-Drive-Enclosures/SubCategory/ID-92