Review Namecheap Review

[admin]

A budget web hosting service you might actually consider using

Namecheap Review : Read more

 

[Fernando100]

Stay away from their hosting! Scammers​

I've been working with them for years and so far I haven't had any problems. Recently (about 10 days ago) I renewed the hosting I had with them ($68, when I could have cancelled and created a new one for half the price, do this if you're thinking of working with them, although I don't recommend it) and foolishly I paid $68 instead of cancelling and creating another one that would cost me half the price.

Well, it turns out that it's impossible to work on their hosting. They tell me that the CPU is always at 100% even if I'm not working on any website.

Several people tell me that they find it difficult to access the website and that in the backend it takes more than 10 minutes to upload a simple product to the online store.

When I contacted them they told me that it was because of my websites that had a lot of traffic (100 visits a day, if that's a lot of traffic, we're in trouble) which is not true, since as I say in previous years that I worked with them I got thousands of visits a day and without any problem. Coincidentally, after taking a look at the Namecheap stuff, the CPU usage that used to be around 96%-100% always drops to 20%. Things seem to be going back to normal. But no, the next day the CPU is back to 100% and it doesn't even let me access the website.

I contacted them again to cancel the service and return the money I recently paid for their service, since it doesn't work properly and it's impossible to work like this.

Today, when I read their reply email, I see that they have indeed cancelled my hosting, but they won't give me a cent of refund.

Excuse me? I renewed this hosting less than a week ago for double what it would have cost me with the method of cancelling and creating a new one, you cancelled it and you're not going to give me anything back?

A serious company would return the amount in accordance with the time remaining on the service (which I expected), what do I say? A truly serious company would refund the full amount (only a few days used, if you can say used given the way the hosting was going) and apologize for the inconvenience to their client, hoping that they will return in the future. But this is not a serious company.

This company is a bunch of scoundrels. They cancel your hosting (which doesn't work well) and don't give you a cent. They shouldn't have cancelled the hosting, which still had more than 350 days available. I still can't believe what these scammers have done. This is the first time this has happened to me with a company of this type.

Stay away from this company's hosting.