Netflix not loading

SBMfromLA

Distinguished
Nov 11, 2011
160
0
18,710
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Here is how someone solved their problem:

1. Hit the smart hub button, so that all the apps pop on the screen (there are different ways of doing it - choose the way you normally do it, and make sure all the apps are on the screen)
2. move the cursor up so that you are highlighting the netflix app. DO NOT PRESS ENTER. JUST MAKE SURE NETFLIX IS HIGHLIGHTED. REPEAT. DO NOT TRY TO OPEN NETFLIX. JUST MAKE SURE THAT NETFLIX IS HIGHLIGHTED. THAT IS CRUCIAL.
3. hit TOOLS
4. scroll down to reinstall and select reinstall. it will say "installing" on top right hand side
once done, NETFLIX SHOULD WORK!!!!

https://www.cnet.com/forums/discussions/netflix-app-not-loading-on-samsung-smart-tv-613344/
 

Deanhicks

Commendable
Jan 1, 2017
3
0
1,510
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Deanhicks

Commendable
Jan 1, 2017
3
0
1,510
0
According to the Smarthub, everything is updated. It will load on two but not the 3rd. Thanks for your reply. I'll will be in touch with Samsung tomorrow.
 

SBMfromLA

Distinguished
Nov 11, 2011
160
0
18,710
41
Here is how someone solved their problem:

1. Hit the smart hub button, so that all the apps pop on the screen (there are different ways of doing it - choose the way you normally do it, and make sure all the apps are on the screen)
2. move the cursor up so that you are highlighting the netflix app. DO NOT PRESS ENTER. JUST MAKE SURE NETFLIX IS HIGHLIGHTED. REPEAT. DO NOT TRY TO OPEN NETFLIX. JUST MAKE SURE THAT NETFLIX IS HIGHLIGHTED. THAT IS CRUCIAL.
3. hit TOOLS
4. scroll down to reinstall and select reinstall. it will say "installing" on top right hand side
once done, NETFLIX SHOULD WORK!!!!

https://www.cnet.com/forums/discussions/netflix-app-not-loading-on-samsung-smart-tv-613344/
 
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