Netflix will NOT work on Samsung UHD

Meriam

Commendable
Jun 21, 2016
2
0
1,510
0
Same issue here. Brand new Samsung UHD TV. Netflix worked fine. It update software and worked. Suddenly, Netflix will not load, period. It circles constantly. I can get YouTube and I can get Netlfix on my iPad and TVs but not on the Samsung TV. Definitely a Samsung issue. Please SOLVE THIS PROBLEM, SAMSUNG>
 

Mr_dj

Commendable
Jul 14, 2016
1
0
1,510
0
Open the TV menu
Go to SYSTEM and scroll down to GENERAL
Locate SAMSUNG INSTANT ON and make sure it is set to OFF
Turn off the TV and turn it back on
Open the Smart Hub and open Netflix
Log in if you need to and it works!!!
 

Meriam

Commendable
Jun 21, 2016
2
0
1,510
0


It was indeed a system setting that caused Netflix to konk out. It seems that when Netflix changed its software (or something), it didn't notify Samsung or anyone else, waiting for Samsung to catch up with the changes. Samsung seemed to ignore all the forum complaints about this and did not update its own software to make Netflix work. In any case, your solution was similar but not identical to what actually had to be done. Don't ask. I had to get my AV guy in to make it work after he did beaucoup research on it first. The problem is Samsung's -- they should be more responsive to complaints that recur. But we are on board now and the system is remarkably stable on wireless (Comcast).
 
Thread starter Similar threads Forum Replies Date
Tom trudel78 Streaming Video & TVs 3
R Streaming Video & TVs 1
A Streaming Video & TVs 7
P Streaming Video & TVs 2
A Streaming Video & TVs 1
D Streaming Video & TVs 2
C Streaming Video & TVs 2
P Streaming Video & TVs 5
R Streaming Video & TVs 1
H Streaming Video & TVs 1
M Streaming Video & TVs 1
C Streaming Video & TVs 1
G Streaming Video & TVs 2
S Streaming Video & TVs 1
P Streaming Video & TVs 1
C Streaming Video & TVs 1
R Streaming Video & TVs 3
J Streaming Video & TVs 1
C Streaming Video & TVs 2
K Streaming Video & TVs 7
Similar threads
Solved! Samsung smart TV dns Netflix
I am unable to get my surround sound Dennon to work with my Samsung Smart TV while on Netflix. Can you help me?
Solved! Netflix app on Roku and Samsung HW850N soundbar
Solved! I can’t open Netflix on my Samsung keeps saying invalid password
netflix not signning in in samsung smart tv
I have a Samsung Smart TV and a Sony receiver and sound system. I use DirecTV and when I swithc over to my Netflix, I can see
TV Samsung 7100 - Best solution for voice control of searching content on Netflix, Youtube
Samsung tv will connect to wifi Netflix won’t connect
Netflix Intro Sound Effect heard while watching YouTube on Samsung MU9000
Chatter on Netflix when using digital Audio output on Samsung Smart TV
Samsung Galaxy Smart TV, 2015 model Netflix not downloading
how to connect smart samsung plasma to iphone x to display netflix
I have an Amazon fire tv and a Samsung tv. The tv turns on by itself and goes to Netflix
Resetting netflix with samsung remote ak59-0000172a
How do I get local channels using a Terk inside multi-directional inside antenna on my Samsung in Springfield MO
Im trying to watch netflix on my samsung smart tv 48" but while im watching the show on netflix it switch automaticly to tv ho
Hi I have a Samsung Tv from 2011, model UE40D6517. Have been struggling for quite some time to get Netflix and HBO on it witho
Will Netflix work on the Samsung KU 6300 series smart tv
New Samsung smart tv won't play audio in apps such as Netflix, Pandora, etc
Netflix and Samsung TV issue

ASK THE COMMUNITY