New Dell Laptop Mouse not working

Jul 7, 2018
I have a new (just out of the box) Dell Inspiron 15 3567 laptop 8 GB RAM, Intel Core i3-7130U processor. I have done all shown updates for Win 10, firmware, etc. I cannot get a wireless mouse to work, have tried 3 different. I have put the dongle in the USB port and have the mouse right in front of it and it does not recognize/work. Checked Device Manage, shows a mouse and says driver is current, but it doesn't work.
Touchpad works fine.
Any suggestions?
Thank you
Thread starter Similar threads Forum Replies Date
J Laptop Tech Support 1
F Laptop Tech Support 4
N Laptop Tech Support 3
D Laptop Tech Support 2
A Laptop Tech Support 1
D Laptop Tech Support 1
R Laptop Tech Support 1
C Laptop Tech Support 7
M Laptop Tech Support 2
B Laptop Tech Support 2
C Laptop Tech Support 2
G Laptop Tech Support 1
C Laptop Tech Support 1
S Laptop Tech Support 1
C Laptop Tech Support 1
P Laptop Tech Support 9
S Laptop Tech Support 10
J Laptop Tech Support 1
J Laptop Tech Support 1
D Laptop Tech Support 3
Similar threads
Solved! Laptop keyboard and mouse not working
Solved! The touchpad on my laptop is working to move the mouse only at the top of the pad and even sometimes it stops moving it. What
Solved! How can I turn off/switch off the laptop when mouse is not working?
My laptop keyboard is not typing but mouse works fine
My dell laptop keyboard wont let me type it keeps highlighting the box when i press any keys my mouse is working, i pluged an
My laptop get unresponsive
MY lenovo laptop starts and show blank screen after welcome only mouse work
Laptop Mouse isn't working
my mouse wont work on a HP ProBook 455 laptop pls halp
Mouse won't work on laptop?
Solved! Laptop built-in keyboard or mouse and touchscreen stops working
My laptop Ho 15g-221au laptop keyboard is not working I tried everything possible only mouse is working
disassembled my hp pavilion dm4 laptop now my mouse pad isnt working
Asus Laptop's trackpad works but not usb cord mouse
Synaptics mouse touchpad not working on toshiba laptop
How can I support 2 monitors outside of my laptop? I have a HDMI to USB 3.0 adapter and it works but then my mouse doesn'twork
HELP (Please dont ingnore) laptop not working and no boot options and mouse pad not working
i have toshiba satellite laptop C850-A628..When i turn on my laptop only black screen touch pad and mouse not working and onl
My Mouse Doesn't Work on my Laptop!! (HELP ASAP!!)
Left click not working, first with buttons on laptop and trackpad tap-to-click function, a year later with external mouse.