Question New gaming laptop frozen in games

Feb 11, 2019
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Hey, I bought a new ASUS gaming laptop tuf fx504.
When I'm playing at games like : Ring Of Elysium, CS GO after a while he just got frozen.
I talked to ASUS and they took the computer and just did a BIOS update..
I don't know what to do... please help.

CPU : i7
GPU : GTX 1060
RAM : 16GB
Memory : 128SSD + 1TB
 
Feb 11, 2019
5
0
10
0
Is windows legit, up to date and activated?
Drivers are all installed from the ASUS and not from the nvidia homepage?

Do the tests nevertheless, maybe you can log something that you can show ASUS, what´s wrong.
yes for all of the questions, just the GPU driver from nvidia
 
use ddu uninstaller to remove all graphics drivers and install the nvidia driver from here:

Which fx504 model do you have?

Did you upgrade this laptop with a RAM module?
 
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