New phone not charging???

liu_katherine

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Jan 24, 2015
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Hi everyone! I bought the Motorola G Generation2 recently. It arrived yesterday and everything with it is good.
But when I tried to charge it last night but after 30 seconds of charging it stopped. I tried using a wall plug, my PC and a USB to charge it but the same situation happened. Every time the charging process stopped I would unplug then plug it in again and the same thing would happen.
I searched on the Internet and it suggested to push the tiny plate in the charger of the phone up so it comes in more contact with the plug but it doesn't make a difference.
Are there anymore solutions or why this is happening before I take future action like taking it to a store or buying a new part of the charger and rebuild it?
Thank you in advance!
 
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