New series 7 samsung laptop notebook battery wont charge beyond 80%

[orisha]

So, i bought the samsung 7 series notebook brand new in a manhattan bestbuy store something like a month ago. Worked like a charm untill yesterday, when i noticed my battery wont charge beyond 80%. Reinstalling the ACPI device from the device manager (really long name, dont remamber ), like some sites suggested didnt change a thing. Any ideas?

 

[jaguarskx]

It's been too long to exchange for another laptop. You need call Samsung support.

 

[RetiredChief]

"like a month ago" - Less than, more than??
I'd go by best buy (does not have to be the same store) and check with them first, then as jaguarskw indicated call samsung support.

Seems I read something in the manual about periodic recalibratinging the charge. Dought this would be the problem as you should not have problem so quickly. I have the Samsung RF711-SO1. Still able to watch DVD on plane and still have some juice left over. Have had over 6 Months.

 

[ebola28]

you can go to a best buy and have them ship it out under mfgr warranty (which is 12 months) and have it serviced

 

[ebola28]

and right now best buy is still under its extended holiday return policy until the 24

 

[orisha]

Going to Besybuy is indeed the best idea, but I wont be in the states for quite a long period. I do know i have an international warrenty. I'll try contacting the local samsung dealer, hopefully he'll help.

 

[uzi_55]

Samsung has a default setting which does not allow battery life to charge over 80% as a standard setting in order to help prolong the overall battery life. however this setting can be simply removed by opening easy settings, going to general and turning off battery life extender

 

[carmine_92]

"like a month ago" - Less than, more than??
I'd go by best buy (does not have to be the same store) and check with them first, then as jaguarskw indicated call samsung support.

Seems I read something in the manual about periodic recalibratinging the charge. Dought this would be the problem as you should not have problem so quickly. I have the Samsung RF711-SO1. Still able to watch DVD on plane and still have some juice left over. Have had over 6 Months.

Go to Start , Then ALL Programs , Samsung Settings , ECO Mode , And turn the battery saver off !

 

[hellboy316]

Orisha, I don't know your problem has been fixed or not but u can try one thing. Reboot your system, enter the Bios setup - Under advanced tab disable the battery life cycle radio button.
Now your laptop will get charged fully

 

[Brett928S2]

Best answer selected by Brett928S2.

 

[Brett928S2]

This topic has been closed by Brett928S2