New TV Disabled DVD players 5.1 sound


Mar 26, 2016

My wife just bought me a 50" Smart TV called a Digihome 50278FHDDLEDCNTD. Picture is great and the internet browsing is fine, but sound no longer come out of my Samsung DVD players surround speakers. I've had the player for years and no problem, but they are silent, however I am getting stereo sound from the TV through the HDMI cable. I called the technical line and they were just "There's nothing wrong with the TV so it must be the surround system, which like I said I have never had a problem with until today.

I love the TV, but can't keep it if I can't play surround sound separate from it and I've never had this problem before. Any idea whats the issue?