newlaptop inspirion 15 5000 series will not accept password even changed it it will not accept new one either it works on all

[Cheryl_20]

new dell laptop inspirion 15 5000 series. Trying to set up for 3 days since it arrived. It will not let me go past log in I even changed password to no avail. Becoming very frustrated here. Please help or I will be returning Thank You Cheryl

 

[rgd1101]

If it new, don't wait contact dell support. or it might be too late to return.

 

[Cheryl_20]

ty should have stayed with hp