no audio with usb, audio with jack

Tim_23

Estimable
Dec 12, 2015
4
0
4,510
I have a language program with voice recognition component. my
audio ear buds receive commands and instructions very well but built in mic is not sufficient for verbal response. Purchased headset with built in mic for USB. Ran the setup on computer and all was well. Barely a murmur coming from the program. Where is the problem?
 
Hi,

Do try to make some adjustments to the microphone levels.
- Right click on the speaker icon and select Recording Devices.
- Right click again on the selected default mic and select Properties.
- Once open click on Levels tab and make sure that the levels are on 100% and mic boost shouldn't be too high.

Hopefully this will work. :)
 

Tim_23

Estimable
Dec 12, 2015
4
0
4,510