No battery detected

[jonny414]

nc6000 hp compact, battery not detected , no battery icon,not charging, this is a new battery please advise

 

[rgd1101]

did you buy the battery from HP?

 

[supasieu]

http/h10025.www1.hp.com/ewfrf/wc/document?docname=c01702473&cc=us&dlc=en&lc=en

 

[jonny414]

did you buy the battery from HP?

 

[jonny414]

did you buy the battery from HP?

Yes, and another from exactly the same laptop a friend let me borrow

 

[jonny414]

did you buy the battery from HP?

Yes, and i tried other same from a friend identical laptop and nothing

 

[rgd1101]

then it your laptop.