No Internet Connection

[charlie1992]

Some one help me ! I have wifi in my flat and it works perfectly on my phone but cannot seem to get to connect on my lap top when I click on the little computer icon and see my Internet connection it's connected from my laptop to a "unidentified network" but it is not connected from "unidentified network" to the Internet , I just can't seem to work out why it's not connecting I have tried looking it up on my phone but I can't find anything that is useful and I called someone about it and they were going to charge me £40 to fix it ! Please some one help me , I have a compaq laptop which runs windows 7 if that helps .

 

[mcnumpty23]

try the simplest thing

turn off the power to the wireless router

then turn it on again

 

[Memhorder]

is it a new laptop? is there a WPS button on your router. If so push it when you try connecting again. Also have you tried Going into Network connections?