no sound when i plug into jack for headphones

May 9, 2018
plug jack in line in....ok no sound in my earbuds...still have sound in speaker. was working ok previosly
Try the following...

1. Go to "Control Panel".
2. Click on "Sound".
3. Make sure you are on the "Playback" tab.
4. Click on the device you are trying to fix.
5. Now click the "Configure" button and follow the prompts. (Be sure you also click the "Test" button.)
6. Once that is complete, click the "Properties" button.
7. When you are done with your changes, in "Properties", click "Apply" and then "OK".
8. Then click "OK", again, on the main "Sound window".

NOTE: If they don't show in there, right click on the white background of that window and make sure both "Show disabled devices" and "Show disconnected devices" is checked.

Should you still not see the them, right click on the "Speakers", only while the headphones/speakers are plugged in, and disable them. This may resolve the issue. Be sure you test that the internal speakers work again, when you unplug the headphones/speakers.

If it still work work, I would suggest trying a different set of headphones in the jack and try yours in another jack to test if it is the jack or the headphones. If all the headphones are found to not be the problem, then it is possible the jack was damaged and you will either need to replace it, or get a 3.5mm to USB adapter and run the headphones through a USB port.
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