pointlessjames

Commendable
Mar 2, 2016
1
0
1,510
So I started having issues with my Lenovo laptop just after Christmas and I wanted to try and clear them up. Firstly often when I boot up Windows and sometimes when I'm starting programs i get the message:

WerFault.exe - application
The instruction at 0x01cd00b2 referenced memory at 0x01cd00b2. The memory could not be written.
Click on Ok to terminate the program
Click on CANCEL to debug the program


Clicking cancel appears to do nothing.

I don't know if my next problem is linked but my laptop doesn't seem to be using my Nvidia 635M GPU anymore. When I try to open the Nvidia control panel I get the message:

Nvidia display settings are not available. You are currently not using a display attached to a Nvidia GPU

The Laptop then starts not responding and is accompanied by the first error I described.

Thanks in advance for the help!
.
 
Hi,

Please do try these troubleshooting steps that may help in solving the issue.
- First is to run Windows Update and install all the updates available.
- Next is to do a clean install of the graphics card driver.
- Go to Device Manager and uninstall the Nvidia driver.
- Check Programs and Features as well and uninstall anything related to Nvidia.
- Once done, download and install the latest driver from the manufacturers site.
- Here's the link: http://www.nvidia.com/Download/index.aspx
- Reboot your laptop once the latest drier has been installed.
- Do observe your laptop again after the reboot.