on my xpad smart phone

[rukia abbul]

whenever i download a video it pays with a scratch then later i get a message saying the video cannot be played.what could be the problem?

 

[hang-the-9]

Could be what you are using to download the video or the player. Try MX player on the phone and maybe something else to download the video. Test the video somewhere else to see if the issue is with the phone or the video.