the file type is not supported.are they up to date? the site list photoshop cc 2019
what error are you getting when you try to open the files?
The conversation will reduce the quality?The photos ending in.HEIC can not be opened on computer,unless they are JPEG photos.Fortunately, HEIC photos can be converted to JPEG photos.
You will get a lot of converters on the internet if you are not able to open it. Also, they have varied quality freatures. So if you want convrsion with 70% quality it's possible to do it. Just check on google for compatible converters for you.New to iOS and got a new iPad last week. I have shot a few photos with iPad but when I connected it to a PC, the photos are end with .heic. How to open them in Windows 10?